Merchant

Driving retailers into a new generation of delivery excellence

September 1, 2024

Hairhouse is Australia’s leading destination for hair and beauty products & services, known for its extensive range of professional hair products and exceptional customer experience. With over 110 store locations across Australia, Hairhouse is dedicated to helping Australians look and feel their best.

In line with their commitment to customer satisfaction, Hairhouse has partnered with Rendr to launch same day delivery across Australia, designed to enhance the shopping experience for their customers.

Since implementing same day delivery, Hairhouse has experienced impressive growth:

  • 150% Increase in Total Orders
  • 152% Increase in New Customers Acquired
  • 99.8% Delivery in Full On Time

Rendr’s cutting-edge technology ensures confidence and certainty when it comes to delivery. Rendr’s platform provides redundancy & transparency, allowing customers to stay informed about their orders every step of the way. This visibility not only improves the overall delivery experience but also aligns perfectly with Hairhouse’s commitment to providing outstanding service.

Hairhouse’s dedication to delivering an exceptional customer experience is at the core of its mission. By launching same day delivery, they have responded to the needs of modern customers who value convenience and speed.

As a leader in the hair and beauty industry, Hairhouse continues to set the standard for retail excellence in Australia. By prioritising customer needs and leveraging technology, they are redefining the shopping experience and solidifying their position as the go-to destination for hair, health and beauty.

“Allowing all partners of the nation to have access to Hairhouse is a huge mission for us and the solution Rendr provides, ensures we can realise these capabilities”, Bren Thay - Head of eCommerce at Hairhouse

If you are keen to learn more about how our technology is helping the very best ANZ retailers like Hairhouse exceed the expectations of their customers, get started here 🚀

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